How it works

On DialSimple calling international numbers is very convenient. You can use any of the following options to call.

FOR USA Customers:

A. Regular Dial - Usual way to make calls.

1. Dial the access number.
2. When prompted, enter the destination number you want to call including the country code followed by the “#” key.

B. Speed Dial

1. Login and enter the international numbers where you frequently call in the Speed Dial area provided on your home page. (one time process)

2. You will immediately see a single or two digit speed dial number corresponding to each international number.

3. Dial the Access number. When prompted, enter the Speed Dial number followed by the “#” key.

For Non-USA customers:

A. Regular Dial

1. Dial the access number from any of your registered phones. (You will not be charged for this call by your operator or by us, as this call just drops after an announcement message)
2. Your call will immediately drop after an announcement. Do not call again, just wait for few seconds.
3. You will receive a call back from our automated system.
4. On prompt, enter the destination number you want to call including the country code followed by the ‘#’ key.
   For e.g. to call UK at 2223334444, you will enter 442223334444 and # key.

B. Speed Dial

1. Login and enter the international numbers where you frequently call in the Speed Dial area provided on your home page. (one time process)

2. You will immediately see a single or two digit speed dial number corresponding to each international number.

3. Dial the Access number, your call will drop immediately, you will not be charged for this call. Now wait for the callback to come with in few seconds. When prompted, enter the Speed Dial number followed by the “#” key.

Please note that Non-US customers will be charged for incoming calls too based on the country, rates are same as out going calls to that country as mentioned in call rates page. So if you are in India and calling to US your effective rates would be Rates to India + Rates to US = 2.9 + 2 = 4.9cents (Approx. 2 Rupees 20 Paisa per min)

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What is Access number?

Access number is the phone number which you can call to connect to any international number. It is shown on your home page, after you login to your account.

After calling the access number you will hear a prompt which will ask you to enter the international number where you want to connect to, you can enter the complete international number including the country code followed by # key or you can enter the Speed Dial number followed by # key. You will immediately be connected.

On access number call you can avail more options by pressing the * key.

More options are, but not limited to,:

1) Add new Phone Mapping

2) Connect to any international number

3) Recharge Account

4) Send Voice Message

5) Listen to Available Account Balance

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What is Voice Recording (Voice Notes) [Only for USA Customers]

Voice Recording feature is a way to record your voice or any conversation by calling our Phone System. After recording, the message is automatically get sent to your email.

This service is worth $15 a month but is completely Free for DialSimple Customers.

You can share your voice on your blog or email it to friends. It is a very convenient way to record important notes when you are on move, such as driving or when you do not have a pen or paper.

To record your voice just call 509-956-3243 from your registered phone and start recording after the beep.

To listen to your recorded message you can visit voice recording page or call 509-956-3244

You can use the voice recording in a number of ways! Following are few examples:

1. Record something important while on the move, e.g. while driving, or when you do not have a pen and paper handy
2. For fun; e.g. conversation with loved ones, friends and family
3. Important Conversations for proof; e.g. when your boss is praising you or when your boyfriend is saying those three words
4. Important reminders to remind yourself; e.g. recording the grocery list and playing it back on phone in grocery shop!
5. To take your voice to your blog or profile! by copying and pasting the embedded html code
6. To record important phone conversations - just call the voice-recording number and put it in conference!

For more questions please visit our Frequently Asked Questions Page.